The System Support Unit is a service Unit which performs the following functions:

• Designing, Installation and Maintenance of computer networks, including Local Area Networks (LANs), Wide Area Networks (WANs), the Internet, intranets, and other data communications systems.

• Ensures networks are running smoothly and upgrades networks to provide maximum performance.

• Oversee daily computer performance, provide technical support and install software for computer users.

• Setting up of new equipment and keeping records of service.

• Performing minor repair works.

• Providing technical assistance and support related to computer systems, hardware, or software.

• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

• Develop manuals and conduct series of computer and ICT related trainings for education planners and managers.

• Any other business assigned.